Store Policy
K'Essential Blends Store Policies
Welcome to K'Essential Blends! We’re dedicated to providing you with premium, all-natural essential oils and wellness products. Please review our store policies below to ensure a seamless shopping experience.
Shipping & Delivery
Processing Time
Orders are processed within 1-2 business days from the time of purchase. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped, along with tracking information.
Shipping Methods & Rates
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Typically 5-7 business days
- Expedited Shipping: Typically 2-3 business days
- Overnight Shipping: Delivered the next business day
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
For international shipping inquiries, please contact us at info@kessentialblends.com for potential future options.
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by the shipping carrier or other external factors (e.g., weather, holidays, or customs).
Returns & Exchanges
Our Quality Promise
At K'Essential Blends, we take great pride in the quality of our products. We ensure that every item is carefully packaged and checked before it’s sent out. However, if you receive a damaged or incorrect product, we want to make it right.
Returns
Due to the Nature of Our Products, We Do Not Accept Returns or Exchanges
We take great care in creating and packaging our products to ensure they arrive in perfect condition. However, because our products are personal care items, we are unable to accept returns or exchanges for hygiene and safety reasons.
If you receive a damaged or incorrect product, please contact us immediately at info@kessentialblends.com within 7 days of delivery. We will gladly assist you with a replacement or a refund for the affected item.
How to Initiate a Return
To begin a return or exchange, please email us at info@kessentialblends.com with your order number and a brief description of the issue. Our team will provide you with return instructions and a prepaid return shipping label if applicable.
Non-Refundable Items
- Opened or used products
- Gift cards
Order Cancellations
If you need to cancel your order, please contact us within 24 hours of placing it. Once an order has been processed or shipped, we are unable to cancel it. If you wish to return the product after it has been shipped, please follow our return policy.